Privacy Policy

01Overview

This Privacy Policy explains how Concrete Leveling Glendale (“we,” “us,” or “our”) collects, uses and protects information when you visit concretelevelingglendale.com (the “Website”), contact us, or request an estimate. By using the Website, you agree to the practices described in this policy.

02Information We Collect

Information you give us. When you fill out an estimate or contact form, call, text or email us, we may collect:

• Your name
• Phone number and email address
• Property address or city
• The service you are interested in and details about your project
• Your preferred contact method and best time to reach you
• Photos or other information you choose to send us

Information collected automatically. Like most websites, our hosting provider and the tools we use may automatically record basic technical information, such as your IP address, browser type, device type, pages visited and the date and time of your visit.

03How We Use Your Information

We use the information we collect to:

• Respond to your questions and estimate requests
• Schedule inspections and provide quotes
• Perform and follow up on concrete leveling work
• Send service-related messages, such as appointment confirmations
• Keep records of our work and meet legal, tax and insurance requirements
• Maintain, secure and improve the Website

We do not sell your personal information, and we do not use it for third-party advertising.

04How We Share Information

We only share your information when it is needed to run our business or required by law, for example with:

• Service providers that help us operate, such as website hosting, email, phone and scheduling tools. They may only use your information to provide services to us.
• Professionals we work with on your project when needed, such as structural engineers for foundation evaluations, with your knowledge.
• Legal and safety reasons, when required to comply with the law, respond to legal requests, or protect our rights, customers or the public.
• Business transfers, if our business is sold or merged, in which case your information may be transferred to the new owner.

05Cookies & Third-Party Services

The Website may use a small number of cookies or similar technologies needed for it to work properly. Some pages also load content from third parties, which may collect information under their own privacy policies:

• Google Maps, used to display our service area map
• Google Fonts, used to display the Website’s typefaces

You can control or block cookies through your browser settings. Blocking some cookies may affect how parts of the Website work.

06How Long We Keep Information

We keep personal information only as long as needed for the purposes described in this policy, such as completing your project, honoring any workmanship commitments, and meeting legal, tax and insurance record-keeping requirements. When information is no longer needed, we delete it or keep it in a form that no longer identifies you.

07How We Protect Information

We take reasonable steps to protect the information you share with us from loss, misuse and unauthorized access. However, no website, email or internet transmission is ever completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information, such as payment card numbers, through our website forms or by email.

08Your California Privacy Rights

If you are a California resident, you may have rights under California law regarding your personal information, which may include the right to:

• Know what personal information we have collected about you and how it is used
• Request that we delete personal information we hold about you, subject to legal exceptions
• Request that we correct inaccurate personal information
• Not be discriminated against for exercising your privacy rights

As stated above, we do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us by phone at (424) 447-8211 or by email at info@concretelevelingglendale.com. We may need to verify your identity before responding.

09Your Choices

You can ask us at any time to stop contacting you, or to update or delete the information you provided. If you receive text messages from us, you can reply “STOP” to opt out. To make any of these requests, call (424) 447-8211 or email info@concretelevelingglendale.com.

10Children’s Privacy

The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.

11Links to Other Websites

The Website may link to other websites, such as Google Maps. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.

12Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Continued use of the Website after changes are posted means you accept the updated policy.

13Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: